Introduction
Welcome to Grawya. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
Information We Collect
We collect various types of information to provide and improve our services to you, including:
- Personal Information: When you make a purchase, register for an account, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Technical Information: We collect technical information such as your IP address, browser type, operating system, and device information when you visit our website.
- Usage Information: We gather information about how you use our website, including pages viewed, time spent on pages, and links clicked.
How We Use Your Information
Grawya uses your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and payment processing.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional materials, newsletters, and other communications. You can opt-out of these communications at any time.
- Personalization: To personalize your experience on our website and recommend products that may interest you.
- Improvement: To analyze usage patterns and improve our website, products, and services.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
Sharing Your Information
Grawya respects your privacy and does not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Cookies and Tracking Technologies
Grawya uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small files that are stored on your device and allow us to recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you and request a copy of it.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information under certain circumstances.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
- Restriction: You have the right to request the restriction of processing of your personal information under certain conditions.
- Data Portability: You have the right to request the transfer of your personal information to another organization, where technically feasible.
Changes to This Privacy Policy
Grawya may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email:support@grawya.com
